Returns and Exchanges

 

  • All products are non-returnable and non-refundable under any circumstances.
  • Exchanges are only accepted in case of a manufacturing defect (defect from our side). Exchanges will not be provided for: Transit damage, Wrong product received, Size or fitting issues
  • Once an order is placed, it cannot be cancelled. If you do not wish to keep the product you ordered, you may: Exchange it for another product (within the delivery/exchange limit), or Request a credit note, which will have an expiry date.
  • Exchange is allowed only once per order.

Please note, that products for returns shall only be accepted if unworn and in its original packaging with the boxes. You need to inform us of the issue within 48 hours from the date of receipt of the product. Once received, the customer care team at our team would inspect the product for the need for exchange and based on their jurisdiction, the exchange will be made possible.

  • The product should not have been broken altered, mishandled, heated, treated chemically, or otherwise not found in good/ tradable condition.
  • Gross; net weight of the product
  • Check for wear and tear & damage to the product

The returned merchandise should reach us within 14 days from the date on which these goods are delivered.

TERMS FOR RETURN & EXCHANGE: DOMESTIC AND INTERNATIONAL

Follow these simple steps to return your purchase:

  • On the invoice you receive, circle the item(s) that you’re returning and note the quantity and reason(s) for return on your invoice.
  • Wait to receive a “Return Accepted” confirmation email from us.
  • Pack your return securely, in the original package, and include your completed invoice.
  • Courier the parcel back to us: (address)
    We do not return or exchange gift certificates, jewelry, bags, and sunglasses once dispatched unless it is a manufacturing defect. No returns on discounted merchandise
    REFUND
  • We do not offer refunds. You may only exchange the product in case of a defect.
  • We offer store credits for the equivalent amount in case the product is not available